Shipping & Delivery
At Country Road Gallery, every piece has its own character, history, and dimensions. From carefully restored antiques to distinctive vintage furnishings, we believe each piece deserves thoughtful handling throughout its journey to its new home.
Located in historic Martins River, Nova Scotia, we arrange professional furniture transportation to help bring our pieces safely to customers throughout Canada and beyond.
Our goal is to ensure your furniture is handled with care, protected during transport, and delivered with the attention that distinctive and restored pieces deserve.
How It Works
1. Place Your Order
Shop and checkout securely online. Items will display a store pick up option and a shipping option. Shipping price is based on your purchased product(s) size, weight and shipping destination.
Our shipping rates reflect the care required for secure packaging, tracking and insurance.
2. What You Can Expect
Fully tracker and insured delivery
Professional packaging tailored to each piece
Clear communication once your order ships
3. Delivery to Your Destination
We coordinate the transportation arrangements and provide your tracking details which will keep you informed as your shipment progresses. Delivery services and availability will depend on your location and the requirements of the individual shipment.
Most small parcels ship within 3-7 business days. Furniture and larger freight orders typically require additional processing and transit time; we will provide an estimated delivery window once your order is confirmed.
For delivery requirements outside of Canada, please contact us and we will be happy to arrange international shipping. International shipping charges will be billed separately.
Returns & Exchanges
Because the majority of our pieces are unique, restored, or one-of-a-kind, all sales are final.
We carefully photograph and describe each item, including condition notes. Please review all photos and details before purchasing. If you have questions about condition, size, or suitability, we are happy to provide additional photos or information before you buy.
Shipping Damage Exception
If an item arrives damaged, please contact us within 48 hours of delivery with clear photos of the damage and the packaging. We will work with you and the carrier to resolve the issue (repair, partial refund, or replacement if available).
We do not accept returns for change of mind, fit, colour preference, or buyer’s remorse.